BOOKS VALA

Store Policy

Customer Care and Contact Us

For customer care booksvala.com is providing you the email services

If you have any question or suggestion regarding our privacy policy ,please

Contact us at : booksvalahelpdesk@gmail.com

 

Privacy Policy & Safety

We maintain administrative, technical, and physical safeguards to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, and destruction. We use Secure Sockets Layer encryption for the transmission of account registration information and in other instances where appropriate.

 We will never ask you for your password in any unsolicited communication (including by telephone or e-mail) but we may occasionally request proof of identity. If you believe your username or password has been compromised, please contact us at booksvalahelpdesk@gmail.com. You should understand that no system of data security is invulnerable.  You should protect against unauthorized access to your password and to your computers, devices, and applications. 

The Company respects your privacy and has established certain policies and procedures relating to the collection and use of your personal information in connection with your use of the Service. Our Store Policy is available on the Website and applies to your use of the Service. By using the Service you are agreeing to the terms of the Store Policy as updated from time to time.

Links to Other Websites and Services

We may provide links to various third party websites and services.  Those sites and services are not under our control.  Those sites and services may have their own privacy policies or notices, which we strongly suggest you review if you visit them or utilize them. We are not responsible for those third party privacy policies or notices, the related data processing practices, or any other aspects of those sites and services.

Services

Our services provide you Digital Contents and Files as well as Physical books(PaperBacks)

Payment Methods

UPI,Google pay,Phone pay

And Other Online Payments.

How to Contact Us and Updates

If you have any questions or concerns about our privacy practices or personal information that you have provided, please contact us by email at booksvalahelpdesk@gmail.com

Terms and Conditions

Welcome to booksvala, the term “Website” means https://www.booksvala.com/. The Website will enable you to browse, purchase licenses to, and read, in digital form, the comic books and any related content and novels available through the Website (“Digital Content”). The term “Service” refers to each of, and any combination of, the Website,the Digital Content, and related booksvala services.We booksvala.com is providing you digital files on your purchase. These Terms of Use (this “Agreement”) govern your use of the Service and is a legally binding agreement between you and booksvala.com. By using the Service, you agree that you have read and understood, and agree to be bound by, this Agreement. If you do not agree, you may not use the Service.

 Fees and Payment

Certain features of the Service, such as purchasing a license to view certain Digital Content, require the payment of fees. All such fees must be paid in advance. All transactions are final and, except as expressly provided herein, the booksvala.com does not issue any refunds. The booksvala.com reserves the right to modify prices and fees applicable to future transactions at any time for any reason in its sole discretion.

Your Rights and Choices

If you have any questions as to how we collect and use your personal information, please contact customer support at booksvalahelpdesk@gmail.com

Personal Information We Collect

We collect your personal information in order to provide and continually improve our Service. 

Here are the types of information we gather:

Information You Give Us

We receive and store information you provide in relation to our Service. For example:

·When you create or update an account with us, you enter information about yourself such as username, email address, and birthdate.

·When you purchase Content, you provide information about yourself and your payment method.

·When you communicate with us via email, or otherwise, or configure your settings for the Service.  

Cancellation/Refund Policy

Cancellation comes under our policy only for Physical books (PaperBacks) not for digital products  because this services which booksvala.com provide to the customer is intangible. 

All such fees must be paid in advance. All transactions are final and, except as expressly provided herein, the bookvala.com does not issue any refunds of digital products , Refund is available only for Physical books (PaperBacks) only if the customer recieve defective item  .The bookvala.com reserves the right to modify prices and fees applicable to future transactions at any time for any reason in its sole discretion.

Children's Privacy

Protecting the privacy of young children is especially important. For that reason, booksvala does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or e-mail address. No one under age 13 is allowed to provide any personal information to or on booksvala. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us booksvalahelpdesk@gmail.com